These Terms of Service (the "Terms") govern your access to and use of the website bdcextensions.com (the "Site") operated by BDC Extensions ("we", "us"), a Canadian automotive BDC service provider based in Quebec. Separate written service agreements govern paid engagements with dealership clients; those agreements prevail over these Terms in the event of a conflict.
1. Acceptance
By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, do not use the Site.
2. Who we are
- Business name: BDC Extensions
- Nature: Automotive Business Development Center (BDC) services — internet lead management, appointment setting, outbound campaigns, CRM management, and customer engagement for franchised and independent dealerships across Canada and the United States.
- Home jurisdiction: Province of Quebec, Canada.
- Contact: abdou@bdcextensions.com
3. Permitted use of the Site
The Site is provided for lawful, business-to-business informational and inquiry purposes. You agree not to:
- Submit false, misleading, or third-party personal information without authority;
- Attempt to probe, scan, or test the vulnerability of the Site or bypass any security measure;
- Use automated means (bots, scrapers, harvesters) other than well-behaved indexing crawlers;
- Interfere with the Site's normal operation, or send content that is unlawful, defamatory, or infringing;
- Use the Site to send unsolicited commercial communications (spam) in violation of CASL or comparable law.
4. Intellectual property
The Site, including its text, graphics, logos, marks, layout, source code, and compilations, is the property of BDC Extensions or its licensors and is protected by Canadian and international intellectual property laws. You may view and print pages for your own internal business evaluation of our services; all other uses require our prior written consent.
5. Submissions and consent
When you submit the contact form, you confirm that the information provided is accurate, that you have authority to share any employer or dealership information you include, and that you consent to our processing as described in the Privacy Policy.
6. No professional advice, no guarantee of results
Content on the Site (case studies, statistics, testimonials, and general descriptions of our approach) is provided for informational purposes. It does not constitute a promise or guarantee of specific outcomes, including any specific lift in appointment show rate, conversion rate, or revenue. Actual results depend on many factors specific to each dealership.
7. Third-party links
The Site may link to third-party sites (e.g., LinkedIn). We do not control and are not responsible for the content, policies, or practices of third-party sites.
8. Disclaimers
The Site is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
9. Limitation of liability
To the maximum extent permitted by applicable law, BDC Extensions, its officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site. Our aggregate liability arising out of or relating to the Site shall not exceed CAD $100. Nothing in these Terms limits liability that cannot be limited by law.
10. Indemnification
You agree to indemnify and hold harmless BDC Extensions from any claim arising out of your breach of these Terms or your unlawful use of the Site.
11. Governing law and forum
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Subject to any mandatory consumer-protection rule that may apply to you, the courts of the district of Montreal, Quebec have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Site.
12. Language
The parties have expressly requested that these Terms and all related documents be drawn up in English. Les parties ont expressément demandé que les présentes conditions et tous les documents connexes soient rédigés en anglais. A French version is available for information at the language toggle at the top of the page.
13. Changes
We may modify these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms: abdou@bdcextensions.com.