AI BDC

AI Voice Agents and AI Receptionists for Car Dealerships

Missed calls are the quietest loss in a dealership. BDC Extensions deploys AI voice agents and AI receptionists that answer when your team cannot — after hours, during peak volume and on overflow — then route or book the customer instead of sending them to voicemail.

What the AI agents do

The agents are configured around your store's departments, hours and process, and speak French or English depending on the caller.

  • Answer inbound calls that would otherwise ring out or reach voicemail.
  • Transfer callers to the right department — sales, service, parts or finance — during business hours.
  • Take service and sales appointment requests and place them in your scheduling flow.
  • Capture the caller's name, number, vehicle and reason for calling, and log it for morning follow-up.
  • Cover evenings, weekends and holidays so overnight demand is not lost.

AI and humans, not AI instead of humans

Automation handles volume and availability; people handle nuance. Complex, emotional or high-value conversations belong with a trained BDC agent, and the handoff is part of the design rather than an afterthought.

Works with your existing team

AI coverage can be added to a dealership that already has a full in-house BDC. It typically starts on after-hours and overflow calls, where nothing is being answered today, so there is no disruption to your current staff.

Frequently asked questions

Straight answers to what dealership managers ask us most.

Can AI answer dealership calls after hours?

Yes. An AI voice agent can answer every call outside business hours, identify what the caller needs, capture their details, take appointment requests and hand a complete record to your team for the next morning.

Can your AI transfer customers to dealership departments?

Yes. During business hours the agent can route callers to sales, service, parts or finance, and fall back to capturing a message when nobody picks up.

Cover the calls you are missing today

We will look at your call flow and after-hours volume, then propose where AI coverage fits.

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