What the AI agents do
The agents are configured around your store's departments, hours and process, and speak French or English depending on the caller.
- Answer inbound calls that would otherwise ring out or reach voicemail.
- Transfer callers to the right department — sales, service, parts or finance — during business hours.
- Take service and sales appointment requests and place them in your scheduling flow.
- Capture the caller's name, number, vehicle and reason for calling, and log it for morning follow-up.
- Cover evenings, weekends and holidays so overnight demand is not lost.
