Renewal customers are the most predictable source of used inventory and repeat sales a dealership has. They only convert when someone contacts them early, with an accurate position. BDC Extensions runs those campaigns on your portfolio, in French and English.
Lease customers are contacted months before maturity, when they still have options and before a competing store reaches them. Conversations cover mileage position, condition, current payment and what a replacement vehicle would look like — then move to an appointment with your sales or finance desk.
Financed customers in a positive equity position can often move into a newer vehicle at a similar payment. We work the portfolio by payoff, term remaining and vehicle demand, and book the customers worth seeing.
Unsold showroom traffic, aged leads, orphan owners and customers who bought elsewhere are worked as their own campaigns, with realistic expectations and clean documentation of every outcome.
Weekly reporting on customers worked, contacts made, appointments set, confirmations and shows — plus notes on why customers said no, which is often the more useful half of the data.
Straight answers to what dealership managers ask us most.
Yes. We run lease maturity, equity and finance renewal campaigns on your existing portfolio, contacting customers early enough to matter and booking qualified appointments with your sales or finance team.
Share your maturity and equity lists and we will build a contact plan around them.
